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Privacy Policy

Dr. Mila Kostic-Damnjanovic (“we,” “us,” or “the Practice”) is committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through this website.

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1. Information We Collect

 

We collect limited personal information that you voluntarily provide through our contact forms, including:

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  • Identification Information: Name, email address, and phone number.

  • Communication Content: Any questions, remarks, or health concerns you include in your message.

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2. Purpose of Collection

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The information collected on this website is used strictly for the following purposes:

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  • To respond to your inquiries regarding naturopathic consults or services.

  • To schedule appointments.

  • To provide requested information about treatments (e.g., GLP1 support, medical aesthetics, or nutrient IVs).

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3. Consent

 

By providing your information through our contact form, you consent to the collection and use of that information for the purpose of communicating with you. You may withdraw your consent at any time by contacting us directly.

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4. Disclosure of Information

 

We do not sell, rent, or trade your personal information. Your data is only shared with third-party service providers (such as secure booking platforms or encrypted email hosting) who are necessary to run the practice and who are also bound by strict privacy obligations.

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5. Security of Your Information

 

We take the security of your "highly sensitive" health-related inquiries seriously. We use industry-standard encryption and secure administrative practices to protect your data from unauthorized access or disclosure.

Note on Email: Please be aware that standard email is not a 100% secure method of communication. Avoid sharing deeply sensitive medical history via the website contact form.

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6. Retention of Data

 

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by BC law and CNPBC record-keeping standards.

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7. Your Rights

 

Under the Personal Information Protection Act (PIPA), you have the right to:

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  • Access the personal information we hold about you.

  • Request a correction to your personal information.

  • Inquire about how your information is being used.

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8. Contact Us

 

If you have questions about this policy or our privacy practices, please email doctormila.nd@gmail.com.

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Last Updated: February 1, 2026

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